Business Process Analyst - Operational Excellence (Volunteer)
*Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment. All positions are remote/ work-from-home.
Are you a person with strong business acumen and exceptional critical thinking that you employ to turn data insights into strategic action? Are you interested in learning the ins and outs of a nonprofit organization in a challenging and rewarding environment? Do you constantly ask questions about how to use analytics to improve the business? The nonprofit news organization WhoWhatWhy is looking for a business analyst to become part of a team in finding ways to accelerate and optimize our growth.
The Business Analyst will research, present, and implement actionable insights to the business. This position requires a high level of leadership, analysis, relationship management, and multi-tasking. The analyst will also help to build out an analytics platform and to model critical aspects of the business like creating awareness, acquiring customers, engagement, and retention.
The ideal candidate must be an adaptable self-starter and capable of managing their workload and prioritizing tasks in a fast-paced, dynamic work environment. This person would have the ability to work independently with minimum supervision demonstrating initiative, organizational skills, time management, and high attention to detail.
WhoWhatWhy.org is a nonpartisan, agenda-free news organization. Not left-wing, not right-wing, not consensus-seeking, we report the truth, whatever it is. We approach each story with an open mind, boundless curiosity, and a willingness to dig deep beneath the surface — and don’t back away in the face of pressure from powerful institutions and groupthink.
We are a nonprofit. We are not funded by a zillionaire. We do not accept corporate ads. As such, we are only currently able to pay a small core team, as well as experienced professional freelancers — and rely primarily on skilled volunteers to fill out our growing organizational infrastructure.
Age does not matter. We have among us young students, vibrant retirees, and everything in between, from all walks of life. Join us!
You will be expected to attend your department’s recurring meetings. Beyond this, you will work on your own schedule. We ask for a minimum commitment of 6 months for at least 10 hours a week. Because our team is spread throughout the world, we rely on a combination of Slack, email, and conference calls, and expect everyone to be responsive in a timely manner.
We will not review applications that appear to be mass submissions. To apply, send your resume and a customized cover letter, making clear you are familiar with our mission and work. You should confirm your understanding that this is a volunteer position. If there is no option to attach a cover letter, please send a cover letter to email@example.com.
Please note that response emails from us sometimes end up in spam folders; don’t forget to check them.